During November 2020, we ran a plumbers’ survey posing the following questions:
- How long have you been a plumber?
- Which area do you cover?
- In your experience replacing geysers, over the past 5 years, what was the main cause of geyser failure?
- What would you see as the main cause of geyser failure?
- What is the main resultant damage?
- What in your opinion, is the average resultant damage cost of geyser failure?
- Do you do resultant damage repairs?
The outcome is summarised in the following graph. A total number of 127 responses were received, with a combined 1875 (average 14) years in the industry.
The selection of non-ferrous materials by Xstream in the manufacturing of our tanks eliminated the common problems associated by traditional metal tanks – sanity prevails. (See Einstein’s view on how to describe insanity).
This then brings us to our current survey – testing your views on the following: